Frequently Asked Questions

Where do you ship to?

We ship worldwide! Whether you're in the United States or anywhere around the globe, we've got you covered.

How long does shipping take?

Most orders arrive within 7–14 business days. You'll receive a tracking number once your order ships.

What is your return policy?

We accept returns within 30 days of delivery. Items must be unused and in their original packaging. Please contact us to start a return.

What types of pets are your products for?

Our products are designed for dogs and cats of all sizes and breeds.

How do I track my order?

Once your order ships, you'll receive an email with a tracking number to follow your delivery.

How do I contact you?

You can reach us through our Contact page and we'll get back to you within 1–2 business days.